The purpose of this policy is to explain how 50 North 3 West Ltd trading as Workhosted.co.uk (Workhosted) collects, protects, and uses personal data. Workhosted is committed to ensuring that any personal data supplied by its Clients or is otherwise generated by its business activities is collected and processed fairly and lawfully.
- What Types Of Personal Data Does Workhosted Collect?
Workhosted.co.uk needs certain personal data to enable it to provide its products and services to its Clients and end users. The personal data collected will generally include: company name, individual contact names (first and last name) for delivery, installation, support and billing, postal address, telephone, e-mail addresses. Access to personal data that is by use of Workhosted.co.uk services include IP and email addresses for incoming and outgoing data and network usage data. Although access and technical logs are collected they are only stored for a limited period.
- How Does Workhosted Obtain Personal Data
Workhosted obtains personal data in a number of ways including from orders placed by Clients and end users (whether by telephone, email or by application form); from enquiries made by existing Clients and potential Clients, (including information gathered at marketing events and via the website).
- How Does Workhosted Use The Personal Data It Holds?
4.1 Providing and Improving the Workhosted Service
Most of Workhosted’ use of personal data is necessary to enable it to provide a service to its Clients and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general Client enquiries.
4.2 Direct Marketing
Workhosted may from time to time inform its Clients, end users and potential Clients about Workhosted products and services and other information Workhosted feels may be of interest.
Clients and other recipients of information from Workhosted may indicate at the time they first place an order with Workhosted whether or not they wish to receive such information or at any later time by simply contacting Workhosted, as indicated in paragraph 9 below.
- Does Workhosted Transfer Personal Data Overseas?
Workhosted is a UK based company with servers dispersed around the UK. We will occasionally fill out forms on a clients behalf (e.g. Registering a Domain) that may be stored outside of the EU, and be publicly available. If this is the case express permission will be sort and explained to the client.
- To Whom Does Workhosted Disclose Personal Data?
Workhosted will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.
As a general rule, Workhosted does not disclose personal data to unaffiliated third parties except where Client consent has been obtained, where Workhosted is under an obligation by law to disclose personal data or where Workhosted has contracted with third parties to assist in providing services to Workhosted Clients such as for delivery, installation and systems support services.
- How Does Workhosted Protect the Personal Data it Holds?
Workhosted takes Client confidentiality and security very seriously. Workhosted has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Workhosted. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Workhosted will not use any of the Clients sensitive information about the site or app whilst collecting data for the purpose of remarketing. Sensitive data includes:
- interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.)
- sexual behaviour or orientation
- racial or ethnic information
- political affiliation
- trade union membership or affiliation
- religion or religious belief
- negative financial status or situation
- health or medical information
- status as a child under 13
- the commission or alleged commission of any crime
Workhosted will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Workhosted Acceptable Use Policy.
- Clients’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Workhosted specific rights to access and rectify personal data held about them. These include the right to:
obtain from Workhosted, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Workhosted regarding promotions or new products and services.
“Personal data” is information about an individual that could, alone or together with other information personally identify that individual. Information such as full name, address, email address and telephone number are examples of Personal data. Dynamic I.P addresses and control panel logs will not be classed as personal data.
- Contact Details
If any individual wishes to contact Workhosted regarding the personal data held about them or has any other question about Workhosted’ data privacy procedures, they should direct an email to firstname.lastname@example.org or send a letter to the direction of “Workhosted Client Services Department” at
Dartmoor View, Great Hill Road, Torquay TQ2 8JS
- Policy Updates
As part of Workhosted’s commitment to compliance with data privacy requirements, and to reflect changes in Workhosted’s operating procedures, Workhosted may update the terms of this policy from time to time.